Facility Support
If you own or lease a ProScanner at your facility, click here for facility-specific info and troubleshooting guides.
ProScanner Installation
On-boarding and Implementation of ProScanner
Troubleshooting
- ProScanner Troubleshooting Guide
- How to find your ProScanner code or ID
- ProScanner App: Red Status Bar Connection Issue
- ProScanner Diagnostics
- Minimum / Maximum Height and Weight for Successful Scans
- Testing your weight scale for inconsistencies