Facility Support
If you own or lease a ProScanner at your facility, click here for facility-specific info and troubleshooting guides.
ProScanner Installation
On-boarding and Implementation of ProScanner
Troubleshooting
- Our wifi internet isn't strong enough, can we use an ethernet connection?
- Testing your weight scale for inconsistencies
- How to power cycle your ProScanner
- Updating your Windows Operating System software
- Minimum / Maximum Height and Weight for Successful Scans
- How to Manage Coaches as an Admin