Fit3D Help Center home page
Sign in
  1. Fit3D
  2. Facility Support
  3. Troubleshooting

Troubleshooting

Follow New articles New articles and comments

Troubleshooting guides available for Fit3D's partners (facilities, distributors) and individuals.

  • Status: Reported Issues
  • ProScanner Troubleshooting Guide
  • How to find your ProScanner code or ID
  • ProScanner App: Red Status Bar Connection Issue
  • ProScanner Diagnostics
  • Minimum / Maximum Height and Weight for Successful Scans
  • Testing your weight scale for inconsistencies
  • Our wifi internet isn't strong enough, can we use an ethernet connection?
  • Updating your Windows Operating System software
  • Firmware and Capture Service Updates
  • Diagnostic Errors and Troubleshooting
  • How to Restart Your Fit3D Tablet or Laptop
  • How to power cycle your ProScanner
  • Basic ProScanner Troubleshooting Guide