Troubleshooting
Troubleshooting guides available for Fit3D's partners (facilities, distributors) and individuals.
- How to find your ProScanner code or ID
- Our wifi internet isn't strong enough, can we use an ethernet connection?
- Testing your weight scale for inconsistencies
- How to power cycle your ProScanner
- Updating your Windows Operating System software
- Minimum / Maximum Height and Weight for Successful Scans
- How to Manage Coaches as an Admin
- Basic ProScanner Troubleshooting Guide
- ProScanner Diagnostics
- ProScanner App: Connection Issue Troubleshooting
- Scan stuck in 'uploading'
- Windows Updates: Admin Password Requirement